FAQ

Can I make Changes to my order?

As soon as we receive your order, it is immediately routed to our warehouse for processing and shipping. Your order cannot be modified once it is released for fulfillment. However, if we are notified of a request to modify an order and are able to confirm your request before it enters fulfillment, we may be able to address your request. Please contact our customer service team to determine if we are still able to do so.

Do you ship to P. O. Box addresses?

We are not able to ship to post office box addresses.

How do I order wholesale?

Most of the products are supported for wholesale. Please contact wishalways@outlook.com for wholesale pricing and other details.

Do you ship outside of the United States?

Yes, most items are available for shipping to Canada. Unfortunately, we do not ship to any addresses outside of Canada and the United States, and some items such as custom printing items are not available for sale in Canada at this time.

Can I order custom printing?

Yes, we also support custom printing. Due to the added duration of production time, custom printed items will take longer to ship than orders with non-customized items regardless of the shipping method selected. The addition of the proof approval process will further extend the duration of time before a custom printed item is shipped. If you have any further questions, please contact wishalways@outlook.com for more details, as production times will differ depending on the manufacturer.